SHIPPING TO ALTERNATE ADDRESSES
Each Thomas Markle shipment is fully insured and will require a signature upon delivery. Since a signature is required, orders may be delivered to your place of work or another more convenient destination. In order to protect our clients against fraud, these alternate addresses need to be confirmed with your credit card or financing institution. To help expedite your order, simply call your issuing bank and provide them with your alternate address.
SHIPPING OUTSIDE OF TEXAS
Thomas Markle Jewelers offers UPS shipping within the United States.
SIGNATURE REQUIREMENTS FOR DELIVERY
We require a signature for delivery.
IN-STOCK PURCHASES
You will receive a purchase confirmation via e-mail once your credit card information has been verified and authenticated. You can expect our in-stock items to ship within two to three business days.
RETURNS & EXCHANGES*
If you are not completely satisfied —for any reason —you may exchange the item in-store within 14 days of the purchase date, if the merchandise is in its original condition and has not been worn. We do not offer returns in-store or online.
*Custom, special orders, and timepieces are non-refundable.
HOW DO I EXCHANGE AN ITEM?
Simply bring the item into one of our locations with the receipt within 14 days. Advise one of the representatives that you wish to exchange the order. Our sales associates will assist you in finding the perfect piece.
IMPORTANT: Please do not ship any package to Thomas Markle Jewelers. Visit us in one of our locations
The Woodlands, on Market Street
9595 Six Pines Dr #950, The Woodlands, TX 77380
Memorial
947 Gessner Rd a150, Houston, TX 77024
