My fiancé and I had an incredible experience with Thomas Markle Jewelers, and it’s all thanks to Roland. We worked with him to design my engagement ring, and his knowledge, patience, and attention to detail made the entire process seamless and enjoyable. Roland guided us every step of the way, ensuring the ring was everything we envisioned and more. Now, as we work with him on our wedding band, we are reminded again why Thomas Markle is unmatched in service and quality. Roland’s ability to make us feel valued and understood is truly special. We’re so grateful for his expertise and dedication and can’t recommend Thomas Markle Jewelers—and Roland—enough. Thank you for helping us create our dream wedding set!

I was recently fortunate enough to purchase a beautiful Rolex Submariner from Thomas Markle Jewelers in the Houston area. Rebecca is the professional Rolex representative who helped me obtain this extraordinary timepiece. Her knowledge, expertise and dedication to detail and very pleasant demeanour made this a wonderful and memorable experience. Rebecca is an asset to TM jewelers and to Rolex.

Absolutely incredible experience!! From beginning to now and beyond. Words can’t describe how great Thomas Markle is. Highly recommend you contact Roland for any of your Jewelry and Timepiece needs. Their entire staff is outstandingly courteous. Much of the team had remembered my name and little tidbits about me and my family. Truly a family experience. When I met Roland searching for my watch, he was knowledgeable, energetic, and we formed a natural friendship. Anytime I needed a gift for the wife, he was very responsive, and knew exactly what she would love. My wife never takes off her Roberto Coin necklace and bracelet. My mom bought the same one and never takes it off either! Among the large number of places in Houston, we found great loyalty to Thomas Markle and Roland based with how well we have been treated. Blessed to have been shown the same loyalty with my dream watch. Be courteous, show support, and your dream timepiece is on the way!

I recently had an amazing shopping experience at Thomas Markle Jewelers in Memorial City, thanks to my wonderful salesperson, Sue! From the moment I walked in, Sue provided exceptional customer service that's hard to find these days. She took the time to understand what I was looking for and guided me through their extensive selection of beautiful jewelry. With her expertise and patience, I found the perfect birthday gift for my wife. The piece I chose was a smash hit! Sue's dedication to helping me find exactly what I needed made all the difference. If you're in the market for jewelry, I highly recommend visiting Thomas Markle Jewelers and asking for Sue. You won’t be disappointed.

Me and my wife had a wonderful experience with our visit. Rebecca was incredibly knowledgeable and patient. She took her time in showing us watches and diamond jewelries, and even told us their history & how they were made. We are completely blown away by their stunning collection of Rolex, Tudor, Montblanc, Hearts on Fire jewelries, and more. I highly recommend this store to anyone looking for exceptional jewelry and customer service. The store also has complimentary jewelry cleaning for guests. As soon as you enter the store, staff will greet you and offer you a drink. We will definitely come back.

The entire staff at Thomas Markle treated us with the upmost respect from day one. Starting from the guard at the door to the jewelers themselves. I want to recognize Eddie specifically. My husband and I had been working with him for months. We didn’t make a final decision until recently but from day one he was patient, kind and treated us with respect. That was very important and that’s what solidified our decision to purchase our diamond from here. We will absolutely be back and hope to work with Eddie again.

I can't say enough wonderful things about Thomas Markle and their sales associate, Eddie Ponce. Eddie is fantastic at what he does and always knows how to help. He has an infectious personality with such energy and enthusiasm. He has helped both myself, my husband and our son select the perfect pieces. The Memorial store always has a great selection of unique items. If you know you need something new, either for yourself or a gift, see Eddie and he will find a piece you will fall in love with.

I cannot say enough great things about my experience purchasing my very first Tudor. Danielle and Roland were great, they had so much knowledge about the watches I was looking for. The friendly atmosphere gives you such a warm welcome and everyone is really friendly. I absolutely love my new Tudor Pelagos 39 and will definitely be coming back here for my next timepiece purchase.

My wife and I recently were interested in purchasing a Rolex watch so we walked into Thomas Markle to take a look at various models. We were assisted by Sue. She is extremely knowledgeable and patient; taking time to show us all the items we wanted to view as well as give us interesting history of Rolex as a brand. She truly made us feel as if we are family. I was, very quickly, contacted and Sue informed me the watch I wanted had become available. The service we received at Thomas Markle is second to none. If you desire high quality items sold by the friendliest staff in Houston, do not hesitate to go to Thomas Markle. Sue is an absolute treasure. I will make sure all my future watch and jewelry purchases are with Sue at Thomas Markle Memorial. Thank you.

I purchased a watch from Thomas Markle, and I cannot say enough great things about the exceptional service I received from Eddie. From the moment I walked into the store, he made me feel valued and welcomed. He took the time to understand exactly what I was looking for, shared detailed knowledge about different models, and answered all of my questions with patience and expertise. His professionalism, enthusiasm, and genuine passion for watches truly stood out. I never felt rushed or pressured—he ensured the experience was as enjoyable as it was memorable. Eddie went above and beyond to ensure I was completely satisfied with my purchase. He even followed up to make sure everything was perfect after the sale, which speaks volumes about his commitment to customer care. If you’re considering purchasing a luxury timepiece, I highly recommend visiting Thomas Markle (Memorial) and asking for Eddie. He made the entire process seamless, exciting, and truly special. I couldn’t be happier with both my new watch and the incredible service I received!

Among all the jewelry stores I visited, Thomas Markle is the best! Very well organized, and the sales team is amazing with lots of knowledge! Eddie is my sales manager, I had a wonderful shopping experience with him and got the Rolex watch that I am loving so much. Best store with best team! Highly recommend everyone to check out this store! You will love it!

My experience at Thomas Markle was exceptional! Rebeccas was very kind and professional, not only helping us find a watch that perfectly matched our needs but she also shared the history, present, and the future of the Rolex along with the Thomas Markle Jewelers. Even though we have not yet received a watch, we feel confident with Thomas Markle Jewelers. I would definitely return for future watch/jewelry purchases. Thank you! Rebecca was certainly extraordinary!

The most friendly, honest, and caring bunch of individuals on any team I’ve witnessed in jewelry. I love coming here. Roland is the best there is! Very knowledgeable. It’s not just a job for him. He lives and breathes this stuff! I’m not going anywhere else, and I recommend Roland to all of my friends, family, and clients.

My experiences with Sue at Thomas Markle have been nothing short of wonderful. She has always been very professional, patient, and has helped me find the perfect items time and again. Her superb customer service, keen attention to detail, and dedication have made our shopping experiences delightful. Sue's quick follow-ups after each visit have made me feel truly appreciated. Thanks to Sue, Thomas Markle will always be the first place we turn to for our needs.

Overall an amazing experience at Thomas Markle!!! Sue does a great job and is very knowledgeable on the product, she guided me and kept me informed through the process . Great customer service!!!! I will be coming back

Sue provided outstanding service when I purchased my Rolex! She was incredibly knowledgeable, attentive, and made the entire buying experience seamless. Her professionalism and dedication to customer satisfaction truly set her apart. I highly recommend Sue for anyone looking for top-tier service. Thank you, Sue, for making this such a great experience!

I usually wait to leave reviews after a few visits to reserve my judgment, both positive and negative. These are from my recent experiences at the Memorial City location. I tend to gravitate towards more family owned businesses as they often times offer a more personal and tailored experience. This establishment certainly did not fall short of those expectations. From my initial visit to every subsequent visit thereafter, I have always been greeted by someone with a polite and friendly smile before being met by my personal staff member. I can not give enough praise to Roland, there! I highly recommend him! I have never once felt rushed or pressured into buying anything. He has been more than happy to answer any questions (and I always have a lot) I had about of their brands - he is very knowledgeable and it really does come across. It's nice that they have many and various brands and price options for any occasion, under one roof, too. With that being said, Roland has always gone out of his way to accommodate me and really does follow up on products inquiries I may be interested in. They do take note of your interests as he has recently aquired a time piece that I have been looking for sometime now. When he reached out to me, he genuinely sound excited that he had gotten it for me, as much as I was happy to finally add it to my collection. We are now on to the next time pieces on my list. Let's be honest here, staff and sale representatives greatly does affect the buying experience. I believe this is where they differentiate from other places and excels at. Roland and the staff here really does elevate that buying experience; hence, I am sold on what they're selling moving forward.

I just picked up my second watch from Thomas Markle Jewelers. Both times Sue has taken great care of me. This my go to store for all my time piece and jewelry needs.